Privacy Policy pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR)

  1. Data Controller

Albergo Ristorante Moleta
Via Nazionale 28 – 38088 Spiazzo (TN) – Italy
VAT No. 01129380224
Tel: +39 0465 801059
Email: info@albergomoleta.it
Website: https://www.albergomoleta.it/en

The Data Controller is Albergo Ristorante Moleta, represented by Ms. Sabina Collini, who is responsible for data protection management.

  1. Types of Data Collected and Purposes of Processing
  2. a) Data collected through the “Request” form

Through the “Request” form on the website, users can inquire about room availability by entering:

  • name,
  • email address,
  • telephone number,
  • check-in and check-out dates,
  • additional notes (optional).

Purpose of processing:

  • to respond to user inquiries and provide requested information;
  • to send informational or promotional communications (newsletters, offers, greetings, etc.) only with the user’s explicit consent.

Legal basis:

  • performance of pre-contractual measures (Art. 6, par. 1, letter b GDPR);
  • consent of the data subject (Art. 6, par. 1, letter a GDPR) for promotional communications.

Processing method:
Data entered in the form are not stored in any website database but are contained solely in an email sent to info@albergomoleta.it.
The data are not disclosed or shared with third parties.

  1. b) Data collected through “Offers” landing pages (Funnels)

The website features specific landing pages (“Offers”) through which users can enter their email address to download a voucher granting a gift with a future booking.

Purpose of processing:

  • to send the requested voucher;
  • to subscribe the user to the mailing list for newsletters and promotional communications (with consent).

Legal basis:

  • consent of the data subject (Art. 6, par. 1, letter a GDPR).

Processing method:
Email addresses collected through the funnels are stored in the site database and used by the Hotel (and its supporting web agency) exclusively for informative and promotional purposes.
Data are not shared with or sold to third parties.

  1. c) Data collected through third-party services

The website contains links and buttons that connect to external services, for which the respective privacy policies apply:

  • Booking engine “5stelle”, owned by Zucchetti Hospitality S.r.l. (via the “Book” button):
    when users access the booking system, data processing is carried out under the responsibility of Zucchetti Hospitality S.r.l.
    Privacy policy: https://www.zucchetti.it/privacy.html
  • Google Maps (on the “How to reach us” page), provided by Google LLC.
    Privacy policy: https://policies.google.com/privacy
  • Social and contact buttons (Facebook, WhatsApp, email, telephone):
    using these buttons may involve the collection of personal data by the respective providers (Meta Platforms, WhatsApp LLC, email or telecom operators).
    Please refer to their own privacy policies.
  • External links (e.g. Wikipedia or local tourist sites):
    Albergo Ristorante Moleta is not responsible for the privacy practices of third-party websites.
  1. Cookies and Tracking Tools

This website uses technical cookies essential for its correct operation.
Any third-party cookies (e.g. from Google Maps or Facebook) are installed only with the user’s consent, via the cookie banner displayed on first access.
For further information, please see the dedicated Cookie Policy.

  1. Data Provision and Consequences of Non-Provision

Providing personal data through the website’s forms is optional, but necessary to receive a response to your inquiry.
Failure to provide the requested data may prevent us from fulfilling the requested service.

  1. Processing Methods

Personal data are processed by electronic and telematic means, in accordance with principles of lawfulness, fairness, and transparency, and with appropriate technical and organizational measures to ensure security and confidentiality.
No automated decision-making or profiling is performed.

  1. Data Retention
  • Data received via email (Request form) are retained only for the time needed to process the request and, in the case of newsletter consent, until withdrawal of consent.
  • Data collected through funnels (Offers) are retained until consent is withdrawn by the data subject.
  • Technical data (logs, cookies) are retained for the time necessary for site operation.
  1. Data Communication and Access

Personal data may be processed by:

  • internal staff of the Hotel, duly authorized to manage requests and communications;
  • the web agency responsible for website maintenance and promotional communications, appointed as Data Processor under Art. 28 GDPR;
  • hosting providers and IT service suppliers necessary for website operation;
  • the accounting or tax consultant of the Hotel, for administrative and fiscal purposes;
  • public authorities or competent bodies, when required by legal obligations or legitimate requests.

All the above parties operate under the instructions of the Data Controller or, where applicable, as independent Data Controllers.
Data will not be disclosed or sold to third parties for commercial purposes.

  1. Data Subject Rights

At any time, the data subject may exercise their rights under Articles 15–22 of the GDPR, including the right to:

  • obtain confirmation of the existence of their data;
  • access, rectify, delete, or restrict the processing of their data;
  • object to processing;
  • withdraw consent;
  • lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) — www.garanteprivacy.it.

Requests must be sent to:
info@albergomoleta.it

  1. Updates

This Privacy Policy may be amended or updated over time.
Any changes will be published on this page.

Last update: November 2025

This document complies with Regulation (EU) 2016/679 (GDPR) and the guidelines of the Italian Data Protection Authority.